Privacy Policy

Focus Connect LLC (“FocusConnect,” or “we”) respects and is committed to protecting your privacy. That is why we have adopted this privacy policy (“Privacy Policy”). This Privacy Policy provides an overview of what information we may collect from you, and how we may use it. We pledge that we will take commercially reasonable steps to ensure that our use of your personal information will be compliant with this Privacy Policy.

This Privacy Policy applies to any webpages, email lists, on-site electronic data collection, generic information and personal information collected and/or owned by FocusConnect and its affiliates, including, but not limited to, the website at, as well as any online features, services and/or programs offered by FocusConnect (collectively, the “Website”).

By using the Website, unless you inform us otherwise pursuant to the procedure set forth in the provision entitled “FEEDBACK” below, you consent to our collection use of information in accordance with the terms of this Privacy Policy. Your use of the Website is also governed by the terms and conditions located at ( (“Terms of Use”).

FocusConnect reserves the right, in our sole and absolute discretion, to modify this Privacy Policy from time to time. Any such changes will be maintained on this webpage so that you will always be able to understand the types of information we collect, how we use that information and under what circumstances we may disclose that information to third parties. Accordingly, we encourage you to revisit this webpage frequently, in order to ensure that you are aware of revisions that have been made to this Privacy Policy, as your continued use of the Website shall constitute your continuing acceptance of any and all revisions hereto.   The date of the most recent update appears at the bottom of this webpage.

Use of Information

FocusConnect uses commercially reasonable precautions to maintain the security of the information that is disclosed to us. We use information collected through the Website to: (i) customize use of the Website for our visitors; (ii) enable customers to purchase goods and services; (iii) communicate with visitors regarding our and third parties’ products and services; and (iv) improve the functionality of the Website to enhance future use.

Types of Information

FocusConnect may collect the following types of information when you use the Website:

  1. Contact Information

In order to utilize various features of the Website, FocusConnect may require you to submit certain personally-identifiable information, such as your name, telephone number, mailing address, e-mail address, and/or other information which is specific to you. You can choose whether or not to provide us this information, but doing so may diminish your experience with the Website, as certain functions may be unavailable or may not work as intended.

  1. Credit Card Information

Should you wish to purchase goods or services through the Website, you will be required to submit credit card information, your customer number (if you have one) and related information. If you choose not to provide this information, you will not be able to purchase goods or services through the Website.

  1. Location Information

In order to for you to utilize various features of the Website, FocusConnect may need to collect information concerning your location. Some devices permit users to disable this feature, but doing so may diminish your experience with the Website, as certain functions may be unavailable or may not work as intended.

  1. Usage Information

FocusConnect may obtain certain generic information about you when you use the Website. This may include your IP address, Unique Device Identifier (“UDI”) and arrival time. The UDI reveals nothing personal about the user other than the UDI from which the user has accessed the Website. We may use this information to examine aggregate Website traffic, but FocusConnect does not collect or evaluate this information with regard to individuals.

FocusConnect may use “cookies” in order to track use of the Website. A cookie is a small alphanumeric identifier that your browser stores on your computer’s hard drive when you visit the Website. Consequently, we can enhance your future use of the Website by identifying features of the Website that you have used previously. You can remove or disable cookies at any time.

The Website may also contain electronic images known as “clear gifs” or “web beacons.” Web beacons collect limited information such as the time and date of a page view, and a description of the webpage on which the web beacon resides. Web beacons do not contain any personally identifiable information and are used by FocusConnect solely to monitor use of the Website.

Disclosure of Information

In addition to the other occasions on which we might disclose information about users of the Website, we might also disclose information when required by law or in the good-faith based belief that such disclosure is necessary to: (i) comply with a legal process; (ii) assist government enforcement agencies; (iii) enforce this Privacy Policy or our Terms of Use; (iv) take precautions against liability; (v) investigate and respond to allegations or claims that information provided from or in the Website violates the rights of third parties; (v) protect the security or integrity of the Website; and/or (vi) protect the rights, property or personal safety of FocusConnect, its officers, employees, customers, partners, or the public.

From time to time, we may contact you to announce new features, services and/or programs offered through the Website. Additionally, in order to provide users of the Website with many of the added values and special offers of our business partners, we may provide some or all of your personal information to reputable third-party companies. These companies may also contact you from time to time with regard to promotions and offerings. We require that these parties agree to process such information in compliance with our Privacy Policy or in a similar, industry-standard manner, and we use commercially reasonable efforts to limit their use of such information and to use other appropriate security measures. The use of your information by one of our business partners may be subject to that party’s own privacy policy. You have the option of not participating in these value-added benefits by following the procedure for withholding your personal information that is set forth at the end of this Privacy Policy.

FocusConnect reserves the right to transfer your information in connection with the sale or other disposition of all or any portion of our business and/or assets. We cannot make any representations regarding the use or transfer of your information in the event of our bankruptcy, reorganization, insolvency, receivership or an assignment for the benefit of creditors, and you expressly agree and consent to the use and/or transfer of your information in connection with a sale or transfer of any or all of our assets in any of the above described proceedings. Moreover, we cannot and will not be responsible for any breach of security by any third parties or for any actions of any third parties that receive any of the information that is disclosed to us.

The Website may also link to other websites and contain advertisements of third parties. We are not and cannot be responsible for the privacy policies of such third party websites or for their treatment of information regarding their users.

User Accounts

For certain features available through the Website, we may require the use of encryption technologies provided for your protection and/or your use of a personal identifier “User ID” and password after establishing a user account. We use commercially reasonable precautions to protect the privacy of your User ID, password, user account and credit card details by utilizing a Secure Sockets Layer (“SSL”) connection. Use of an SSL connection facilitates encryption of your User ID, password, user account and credit card details. However, you are ultimately responsible for protecting your User ID, password, user account and credit card details from disclosure to third parties, and you are not permitted to circumvent the use of encryption technologies. You agree to: (i) immediately notify FocusConnect of any unauthorized use of your User ID, password and/or user account and credit card details, and/or any other breach of security; and (ii) ensure that you exit from your user account at the end of each session. While FocusConnect takes commercially reasonable precautions to protect your confidential information, we do not and cannot guarantee or warrant that information transmitted through the internet is secure, or that such transmissions are free from delay, interruption, interception or error.

FocusConnect is committed to data security with respect to information collected on the Website. It is our practice to contact users if a problem should arise with your purchase of products and/or services from the Website or if we need to send you a normal business communication regarding your purchase.

External Privacy Considerations

The Website may contain various links to various websites. FocusConnect is not and cannot be responsible for the privacy practices or the content of any of those websites. Other than under agreements with certain reputable organizations and companies, and except for third party service providers whose services you voluntarily elect to utilize, we do not share any of the personal information that you provide to us with any of the websites to which the Website links, although we may share aggregate, non-personally identifiable data with those other websites. Please check with those websites in order to determine their privacy policies and your rights under them.

International Users

Because the Website is accessible globally, you agree to comply with all local rules regarding online conduct. Specifically, you agree to adhere to all applicable laws regarding the transmission of technical data exported to or from the United States or the nation in which you reside.

Additionally, for users visiting us from a country within the European Union, please note that FocusConnect may transfer your personally identifiable data outside the European Union for use for any of the above-described purposes. By using the Website and providing FocusConnect with your personal data, you consent to such transfer of your personal data.

Your California Privacy Rights

California’s Online Privacy Protection Act requires us to disclose how we respond to “do not track” requests and other similar mechanisms. Our current policy is that we do not recognize “do not track” requests from Internet browsers and similar devices.

Additional, pursuant to California’s “Shine the Light” law, California residents who provide personal information in connection with obtaining products or services for personal, family or household use are entitled to request and obtain from us (once per calendar year) information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g., requests made in 2015 will receive information regarding 2014 sharing activities).

To obtain this information with respect to FocusConnect, please send an e-mail to ( with “Request for California Privacy Information” in the subject line and in the body of your message. We will respond to your e-mail address with the requested information. Please note that only certain information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.

Information From Children

The Website is not intended or designed to attract children under the age of thirteen (13). We do not collect personally identifiable data from any person that we know to be under the age of thirteen (13). If we learn that a user under the age of thirteen (13) is publicly posting or sharing personally identifiable information on or through the Website, we will use commercially reasonable measures to block such user’s access to the Website.

Parents should be aware that in addition to governing our use of personal information, this Privacy Policy will also apply to information that is voluntarily given by children (or others) that may be used by third parties to generate unsolicited communications. FocusConnect encourages all parents to teach their children regarding protection of their personal data and responsible use of the Internet.


By using or accessing the Website, you hereby consent and submit to the venue of the state or federal courts sitting in Denver, Colorado with regard to any action at law or equity arising from or related to this Privacy Policy or your use of the Website.


This Agreement is entered into in Colorado and shall be governed by and construed in accordance with the substantive law (and not the law of conflicts) of the State of Colorado.  By using or accessing the Website, you hereby consent and submit to the venue of the state or federal courts sitting in Denver, Colorado with regard to any action at law or equity arising from or related to these Terms of Use or your use of the Website. You may be subject to other governing law, courts and venues with regard to Third Party Material.


FocusConnect welcomes the submission of feedback through or about the Website. If you have questions or comments regarding the foregoing or if you would like to have any or all of your personal information withheld from third party organizations and companies and/or from third party service providers, we encourage you to contact us by e-mail ( By submitting information through the Website, you agree that the information submitted will be subject to terms of this Privacy Statement.

Alternatively, you may direct your correspondence to:

FocusConnect    5155 Clarkson St.  Denver, CO 80216   Attn: Customer Care – Website Issues